FAQ

Frequently asked questions

Clear rules about free development, hosting, prepayment, email, domains and extra work.

Is development really free?

Yes, if the system is simple or medium-complexity and we approve it after evaluation. You do not pay a development or setup fee, but hosting with maintenance and support included is a paid service.

What do I have to pay for?

You pay for hosting with maintenance, technical supervision and support included. This lets us offer development without a separate development fee.

Why do I need to pay 6 months upfront?

It protects the service from requests without a real business need and covers initial work, server preparation and support. Simple static business-card websites and online shops are exceptions, where 1 month upfront is enough.

Why is 1 month upfront enough for an online shop?

Online shops are our main offer, and we can launch them faster from a prepared shop base. That is why the starting threshold is lower.

Which systems are not developed for free?

We do not build enterprise-grade systems, non-standard integrations, heavy automation, very complex logic, unique design processes, payment integrations or large modifications for free. Such work is quoted separately.

Can I connect my own domain?

Yes. Domain connection technical work is already included in our services, but you pay the domain registration fee to the registrar.

Is email included?

Email hosting is not included, but we can configure popular services for your domain, such as Zoho Mail, Google Workspace, Inbox.eu, MailerLite, SMTP2Go, Cloudflare email routing, MXRoute, Proton Mail, Tuta and others, or forward incoming mail to your existing mailbox. If you need bulk email sending from your domain, we will help choose a suitable third-party provider.

Are design changes free?

Basic adjustments within the selected solution are possible. Individual non-standard design, major visual changes and non-standard UI work are paid extras.

Can payment systems be connected?

Yes, but non-standard payment system connection, testing and technical configuration are paid extra work.

How quickly can a system be created?

A simple page or demo-based shop can often be prepared quickly. The exact timeline depends on content, requirements, hosting plan and our current workload.

Can the system be expanded later?

Yes. The system can be expanded with modules, features and integrations, but added complexity can be paid work.

Can I move to a larger hosting plan?

Yes. If products, traffic, users or support needs grow, you can move to a larger plan.

Can I leave with my system?

We evaluate this by the specific solution. Simple websites are usually easy to hand over, but maintained systems, configurations and server environments may require paid migration work.

Will there be demo online shops?

Yes. Demo online shops will be available so you can review the shop structure, catalog and order experience before applying.

Will the system be in Latvian, Russian and English?

Multilingual systems or translations in client projects are evaluated separately.

Can I simply cancel the service?

Yes. We do not apply hidden long-term contracts or obligations. If you decide to stop using the service, you simply decline the next period invoice or notify us, and the service will be closed. No penalties or debt collection.

Can I experiment with different functionality change requests?

Yes. We are flexible and open to your ideas. New requirements or changes can be implemented after agreeing the scope and development at our hourly rate.

Can we sign a maintenance and/or support contract?

Yes. Although many projects work well through flexible mutual agreements and trust, we are open to signing an official SLA that clearly defines both sides obligations.